{
  "openapi": "3.1.0",
  "info": {
    "title": "Simple Support API",
    "version": "1.0.0",
    "description": "Example API used to validate TimeProofs AgentReady static analysis."
  },
  "paths": {
    "/tickets/{ticket_id}": {
      "get": {
        "operationId": "getSupportTicketById",
        "summary": "Get one support ticket by ID",
        "description": "Use this when an agent needs to read a single support ticket that the user is authorized to access. Do not use this when the ticket ID is missing or when the user has not requested ticket details.",
        "parameters": [
          {
            "name": "ticket_id",
            "in": "path",
            "required": true,
            "description": "Stable support ticket identifier.",
            "schema": {
              "type": "string"
            }
          }
        ],
        "responses": {
          "200": {
            "description": "Ticket found and returned with status and public support metadata.",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "ticket_id": { "type": "string" },
                    "status": { "type": "string", "enum": ["open", "pending", "closed"] },
                    "subject": { "type": "string" }
                  }
                }
              }
            }
          },
          "400": {
            "description": "Invalid ticket_id. Provide a valid ticket_id before retrying."
          },
          "404": {
            "description": "Ticket not found. Ask the user to confirm the ticket_id before retrying."
          }
        }
      }
    },
    "/tickets": {
      "post": {
        "operationId": "createSupportTicket",
        "summary": "Create a support ticket",
        "description": "Use this when the user explicitly asks to create a support request. Do not use this when required fields are missing or when the issue can be answered without opening a ticket.",
        "requestBody": {
          "required": true,
          "content": {
            "application/json": {
              "schema": {
                "type": "object",
                "required": ["subject", "category"],
                "properties": {
                  "subject": { "type": "string", "description": "Short issue title." },
                  "category": { "type": "string", "enum": ["billing", "technical", "account"], "description": "Support category." }
                }
              }
            }
          }
        },
        "responses": {
          "201": {
            "description": "Ticket created successfully and returned with a new ticket_id and status."
          },
          "400": {
            "description": "Missing required field. Provide subject and category before retrying."
          }
        }
      }
    }
  },
  "security": [
    { "supportAuth": [] }
  ],
  "components": {
    "securitySchemes": {
      "supportAuth": {
        "type": "http",
        "scheme": "bearer"
      }
    }
  }
}