Support boundaries

Current support is self-service unless a verified channel is later approved.

This page points users to current documentation and public repository resources without promising response times, service levels, guaranteed fixes or commercial support.

CommunitySelf-service docs, examples and public repository
Commercial supportPlanned Pro; not active
Response timesNo SLA promised

Available today

Community users can use the public browser scanner, npm CLI, GitHub Action, examples, docs and public repository materials.

Not promised today

No response time, service level, guaranteed fix, commercial support package, incident hotline or account support channel is promised by this page.

Security and privacy reports

Responsible-disclosure contact publication is blocked until JEASON verifies the public contact path. See the disclosure status page before sending sensitive details.

Future Pro support

Support for planned Pro features must be documented before Pro becomes purchasable. No Pro account, checkout or entitlement flow exists here.

Mandatory limitation

TimeProofs AgentReady does not guarantee that an AI agent will never fail. It identifies structural risks that may cause AI agents to misuse APIs, tools or MCP servers.

AgentReady at a glance

Current support is self-service and repository-based; no response time, SLA, guaranteed fix or commercial support is promised. AgentReady is a product and candidate open standard for static pre-deployment analysis. It is not a runtime firewall, independent certification, official standards-body standard or guaranteed-safety system.

Availability
AgentReady Community is free and available. AgentReady Pro is planned and not purchasable.
Language
English is the current canonical language. No translated alternate route is published for this page.
Sources

AGENTREADY_MASTER_PLAN.mdGLOBAL_STANDARD_SITE_PROGRAM.mdSEO_GEO_AI_FIRST_REQUIREMENTS.mdSITE_COPY_GUIDE.mdPRIVACY_TELEMETRY_SUPPORT_AND_TRUST_MODEL.md